ANSWERS SALESFORCE B2C-SOLUTION-ARCHITECT REAL QUESTIONS, B2C-SOLUTION-ARCHITECT 100% EXAM COVERAGE

Answers Salesforce B2C-Solution-Architect Real Questions, B2C-Solution-Architect 100% Exam Coverage

Answers Salesforce B2C-Solution-Architect Real Questions, B2C-Solution-Architect 100% Exam Coverage

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With the help of our B2C-Solution-Architect test material, users will learn the knowledge necessary to obtain the Salesforce certificate and be competitive in the job market and gain a firm foothold in the workplace. Our B2C-Solution-Architect quiz guide' reputation for compiling has created a sound base for our beautiful future business. We are clearly concentrated on the international high-end market, thereby committing our resources to the specific product requirements of this key market sector, as long as cater to all the users who wants to get the test Salesforce certification.

Salesforce B2C-Solution-Architect Exam is a highly sought-after certification that is recognized by employers across industries. Salesforce Certified B2C Solution Architect certification is ideal for individuals who have experience in B2C sales and marketing, and who want to demonstrate their expertise in using Salesforce to optimize customer engagement and drive revenue growth. B2C-Solution-Architect exam covers a wide range of topics, including data modeling, integration, security, and performance optimization.

To be eligible for the Salesforce B2C-Solution-Architect Exam, candidates must have a strong background in B2C commerce and at least two years of experience working on the Salesforce B2C Commerce Cloud platform. They should also have knowledge of the Salesforce platform's various features and functionalities, including customer service, marketing automation, and sales automation. Candidates who pass the exam earn the Salesforce Certified B2C Solution Architect certification, which is valid for two years.

>> Answers Salesforce B2C-Solution-Architect Real Questions <<

B2C-Solution-Architect 100% Exam Coverage, B2C-Solution-Architect Latest Exam Questions

Each format has a pool of Salesforce Certified B2C Solution Architect (B2C-Solution-Architect) actual questions which have been compiled under the guidance of thousands of professionals worldwide. Questions in this product will appear in the Salesforce B2C-Solution-Architect final test. Hence, memorizing them will help you get prepared for the B2C-Solution-Architect examination in a short time. The product of Actual4dump comes in PDF, desktop practice exam software, and B2C-Solution-Architect web-based practice test. To give you a complete understanding of these formats, we have discussed their features below.

Salesforce B2C-Solution-Architect Certification Exam is an excellent opportunity for professionals who want to validate their skills and knowledge in designing and implementing customer-centric solutions using Salesforce B2C Commerce Cloud. Salesforce Certified B2C Solution Architect certification demonstrates a candidate's expertise in Salesforce B2C Commerce Cloud functionalities, integration capabilities, and best practices. Candidates who pass the exam can advance their careers and become valuable assets to their organizations.

Salesforce Certified B2C Solution Architect Sample Questions (Q41-Q46):

NEW QUESTION # 41
A company has B2C Commerce and Marketing Cloud. The Marketing team wants to match up the purchasing data from B2C Commerce to the Marketing Cloud subscriber data.
Which two objects from B2C Commerce should a Solution Architect map to Marketing Cloud in order to meet the company's needs?
Choose 2 answers

  • A. Contact
  • B. Orders
  • C. Customer
  • D. Profile

Answer: B,C

Explanation:
Option B is correct because orders should be mapped from B2C Commerce to Marketing Cloud in order to meet the company's needs. Orders contain purchasing data such as order number, order date, order total, order status, and order items, which can be used for marketing purposes such as segmentation, personalization, and reporting.
Option C is correct because customer should be mapped from B2C Commerce to Marketing Cloud in order to meet the company's needs. Customer contains subscriber data such as customer ID, email address, first name, last name, and phone number, which can be used for marketing purposes such as identification, communication, and targeting.
Option A is incorrect because contact is not an object from B2C Commerce, but rather an object from Service Cloud or Sales Cloud. Contact contains customer data such as name, email address, phone number, and account ID, which can be used for marketing purposes if integrated with Marketing Cloud via Marketing Cloud Connect.
Option D is incorrect because profile is not an object from B2C Commerce, but rather an object from Experience Cloud or Sales Cloud. Profile contains user data such as username, password, role, and permissions, which can be used for authentication and authorization purposes if integrated with Marketing Cloud via Salesforce Identity or Marketing Cloud Connect.
Reference:
[Get Started with B2C Solution Architect Cert Prep - Trailhead]
[Certification - B2C Solution Architect - Trailhead]
B2C Solution Architect Certification Guide | Salesforce Ben


NEW QUESTION # 42
An organization wants to add Service Cloud to their existing Salesforce Org currently hosting Sales Cloud. They know that an integrated customer service experience is a key component of a successful long-term relationship with their customers. After doing some research they learned that the Service Cloud connector can help start their implementation and they are now ready to proceed.
Which two functionality considerations should they be aware of when introducing the B2C Commerce to Service Cloud Connector into an existing Salesforce Org?
Choose 2 answers

  • A. The Service Cloud Connector natively supports accounts and contacts, households, and multi-brand customer models.
  • B. In order to implement the Service Cloud Connector it is necessary to enable Person Accounts, a change which cannot be reverted once implemented.
  • C. The Service Cloud Connector is distributed as a managed package that can be extended to meet client-specific needs but with core functionality that cannot be altered.
  • D. The Service Cloud Connector provides a collection of Lightning and Visualforce components that display customer and order information within Service Cloud, which needs to be customized and deployed by a developer.

Answer: B,C

Explanation:
The B2C Commerce to Service Cloud Connector is a solution that enables integration between B2C Commerce and Service Cloud. It allows displaying customer and order information in Service Cloud, creating orders on behalf of customers, and synchronizing customer data between the two systems. When introducing the Service Cloud Connector into an existing Salesforce Org, the following functionality considerations should be aware of:
In order to implement the Service Cloud Connector it is necessary to enable Person Accounts, a change which cannot be reverted once implemented. Person Accounts are a type of account in Salesforce that combines an account and a contact into a single record. The Service Cloud Connector requires Person Accounts to store customer information from B2C Commerce. Enabling Person Accounts is an irreversible change that affects the entire Salesforce Org and may have implications for other features or customizations.
The Service Cloud Connector is distributed as a managed package that can be extended to meet client-specific needs but with core functionality that cannot be altered. A managed package is a collection of application components that can be installed from AppExchange or other sources. The Service Cloud Connector is a managed package that provides core functionality for integrating B2C Commerce and Service Cloud. The core functionality cannot be modified or deleted, but it can be extended or customized using Apex code, Visualforce pages, or Lightning components.
Option C is incorrect because the Service Cloud Connector does not natively support accounts and contacts, households, and multi-brand customer models. It only supports person accounts as a customer model by default. Option D is incorrect because the Service Cloud Connector provides a collection of Lightning components that display customer and order information within Service Cloud, which do not need to be customized or deployed by a developer. Reference:
https://help.salesforce.com/s/articleView?id=sf.icx_b2c_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.accounts_person.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.distribution_installing_packages.htm&type=5


NEW QUESTION # 43
A company had strong new-customer growth for the year but has noticed that lifetime value has been declining. They want to run automated re-engagement campaigns with customers who made purchases in the last 24 months but are unsure of where to start. They have Service Cloud, Marketing Cloud, and B2C Commerce implemented and recently began using Tableau CRM (formerly Einstein Analytics).
Which two recommendations should a Solution Architect provide to the company to improve the success of the automated campaign? Choose 2 answers

  • A. Use SMS as a channel due to its significantly higher engagement rate as compared to email
  • B. Configure Einstein Retargeting Recommendations in Marketing Cloud to automate segment generation for Journey Builder
  • C. Generate personalized coupon codes in B2C Commerce and send them through Marketing Cloud to be able to effectively track impact of campaigns
  • D. Consider using Einstein Discovery to generate a retargeting score representing likelihood to purchase in the next three months

Answer: B,D

Explanation:
* Option A is correct because configuring Einstein Retargeting Recommendations in Marketing Cloud to automate segment generation for Journey Builder is a valid recommendation to improve the success of the automated campaign. Einstein Retargeting Recommendations uses machine learning to identify customers who are likely to purchase again based on their past behavior and preferences, and automatically creates segments for Journey Builder to send personalized messages and offers.
* Option D is correct because using Einstein Discovery to generate a retargeting score representing likelihood to purchase in the next three months is a valid recommendation to improve the success of the automated campaign. Einstein Discovery uses advanced analytics and AI to analyze data from multiple sources and generate predictive insights and recommendations. A retargeting score can help the company prioritize and target customers who have a high probability of buying again.
* Option B is incorrect because using SMS as a channel due to its significantly higher engagement rate as compared to email is not a valid recommendation to improve the success of the automated campaign.
SMS may have a higher engagement rate than email, but it also has a higher cost and a lower personalization potential. SMS should be used sparingly and strategically for time-sensitive or urgent messages, not for general re-engagement campaigns.
* Option C is incorrect because generating personalized coupon codes in B2C Commerce and sending them through Marketing Cloud to be able to effectively track impact of campaigns is not a valid recommendation to improve the success of the automated campaign. Personalized coupon codes may increase conversions and loyalty, but they also reduce margins and profitability. Coupon codes should be used selectively and carefully for customers who have a high lifetime value or a high retargeting score, not for all customers who made purchases in the last 24 months.
References:
* [Get Started with B2C Solution Architect Cert Prep - Trailhead]
* [Certification - B2C Solution Architect - Trailhead]
* B2C Solution Architect Certification Guide | Salesforce Ben


NEW QUESTION # 44
A university is considering using Experience Cloud so its students can interact with advisors who have Service Cloud licenses. The university would like to offer the easiest path for existing students to log in while still maintaining security. They have an on-premises Active Directory identity provider and use Google Workspace (formerly known as G Suite) for student email addresses.
What should a Solution Architect recommend?

  • A. Implement OAuth 2.0 authentication protocol with Google Workspace as Service Provider.
  • B. Implement Active Directory and Salesforce Identity for SAML delegated Single Sign On.
  • C. Implement Aloha template for students to access email with Salesforce Authenticator app.
  • D. Implement Social Sign On with Openld Connect and Google Workspace as Auth Provider.

Answer: D

Explanation:
* A is correct because implementing Social Sign On with OpenID Connect and Google Workspace as Auth Provider is a simple and secure way to allow existing students to log in to Experience Cloud using their Google Workspace credentials1. This also eliminates the need for creating and managing separate user accounts in Experience Cloud.
* B is incorrect because implementing Active Directory and Salesforce Identity for SAML delegated Single Sign On would require the university to set up and maintain a SAML identity provider and configure it with Salesforce Identity. This would be more complex and costly than using Social Sign On with Google Workspace2.
* C is incorrect because implementing Aloha template for students to access email with Salesforce Authenticator app would not meet the requirement of using the existing Google Workspace email addresses. Aloha template is a pre-built template for Experience Cloud that provides email functionality, but it does not integrate with Google Workspace3. Salesforce Authenticator app is a mobile app that provides two-factor authentication, but it does not integrate with Google Workspace either.
* D is incorrect because implementing OAuth 2.0 authentication protocol with Google Workspace as Service Provider would not meet the requirement of using the easiest path for existing students to log in. OAuth 2.0 is a protocol that allows users to authorize third-party applications to access their data, but it does not provide authentication or single sign on functionality.
References:
* 1: https://help.salesforce.com/s/articleView?id=sf.networks_auth_provider_openid_connect.
htm&type=5
* 2: https://help.salesforce.com/s/articleView?id=sf.identity_provider_saml.htm&type=5
* 3: https://help.salesforce.com/s/articleView?id=sf.networks_templates_aloha.htm&type=5
* : https://help.salesforce.com/s/articleView?id=sf.security_authenticator_app.htm&type=5
* : https://help.salesforce.com/s/articleView?id=sf.remoteaccess_oauth_web_server_flow.htm&type=5


NEW QUESTION # 45
A large cosmetics company is planning a customer marketing campaign this summer that allows early access to new product launches in exchange for consent to contact participants through text or email. Future communications to those who 'opt-in' includes information on future product launches, store events, and holiday promotions.
The company plans to offer a 'preference center' within the commerce experience, where authenticated users can opt-in or opt-out of various methods of direct communication.
In which two ways should a Solution Architect define the appropriate systems and methods for user registration and communication preferences, and recommend where native platform functionality within each platform may need to be extended?
Choose 2 answers

  • A. Use native B2C Commerce registration options during the browse and checkout experience, and extend these features to provide an opt-in or opt-out communication preference center on a secure page within the same storefront UI.
  • B. Allow customers to unsubscribe via email with one click, and opt-in or opt-out of specific communication methods through a hosted preference center.
  • C. Implicitly enroll all customers in direct mobile communications during checkout, and allow customers to opt-in or opt-out of all services via email sent by Marketing Cloud.
  • D. Allow cookie consent to auto-enable email and/or mobile communications directly to the customer.

Answer: B,C


NEW QUESTION # 46
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